Returns

Our return policy is 60 days from the date of purchase. If 60 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, you must return the item in same condition that you received it, must be in the original packaging, bottles can be empty or full.

We will refund you the full purchase price of your item. You will be responsible for paying for your own shipping costs for returning your item.

To complete you return, please contact NoniDirect by emailing noniteam@nonidirect.com A manager will contact you to arrange your return.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Once your refund is approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 business days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, please doublecheck your account. Next contact your credit card company, it may take some time before your refund is officially posted. Most of the time your bank can confirm the refund is in process. 

If you’ve done all of this and you still have not received your refund yet, please contact us at noniteam@nonidirect.com

Exchanges (if applicable)

We replace items if they are defective or damaged.  If you need to exchange it for the same item, please call us or send us an email at noniteam@nonidirect.com.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. 

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